24/7 EMERGENCY RESPONSE
EMERGENCY RESTORATION
CHICAGO & SUBURBS
When disaster strikes — flooding, fire, storm damage, broken windows, or any property emergency — United Water and Fire Restoration responds 24 hours a day, 7 days a week. We dispatch crews fast across Chicago, Palatine, Schaumburg, Arlington Heights, Barrington, Lake Zurich, Northbrook, Glenview, Naperville, and the surrounding Chicagoland service area. One call. One company. Emergency through final reconstruction.
EMERGENCIES
WE RESPOND TO 24/7
When to Call Us
Active Flooding & Water Damage
Burst pipes, sewer backups, basement flooding, appliance failures. Every minute makes the damage worse.
Fire & Smoke Damage
After the fire department leaves, we move in. Board-up, smoke cleanup, and reconstruction begins immediately.
.jpeg)
Storm & Wind Damage
Trees down, roof damage, broken windows, siding torn off. We tarp, board up, and secure.
Broken Windows & Doors
Vandalism, break-ins, or accidents. We provide emergency board-up services to secure your property fast.
Roof Damage & Leaks
Active leaks, missing shingles, storm-damaged roofs. Emergency roof tarp installed within hours.
Sewage Backups
Category 3 black water requires immediate, professional response. We extract, sanitize, and dispose properly.
Ice Dam & Winter Damage
Burst pipes from freezing, ice dam leaks, snow load damage. Chicago winters create real emergencies.
Commercial Emergencies
Retail, office, restaurant, multi-family, and industrial emergencies. 24/7 commercial response available.
EMERGENCY RESTORATION
What Happens When You Call
OUR EMERGENCY
RESPONSE PROCESS
01
Live Phone Answer
A real person — 24/7. We gather information and dispatch immediately.
02
Fast Dispatch
Crew dispatched to your property — typically 60–90 minutes across our primary service area.
03
Emergency Mitigation
Stop the damage: water extraction, board-up, roof tarp, smoke containment, sewage removal.
04
Documentation
Photos, moisture readings, damage assessment — all the documentation your insurance needs.
05
Insurance Coordination
We work directly with your insurance company so you don't have to fight that battle alone.
06
Full Reconstruction
Same team handles the rebuild — from drywall to final paint. One contractor, one timeline.
Before We Arrive
WHAT TO DO
WHILE YOU WAIT
_____
For Water Emergencies
If safe, shut off the water supply at the main valve. Move valuables to higher ground. Don't enter standing water near outlets. Don't use household vacuums.
_____
For Fire Damage
Do not enter the property until the fire department clears it. Don't touch soot-covered surfaces. Don't use damaged electrical appliances. Wait for our team.
_____
For Storm Damage
Stay away from downed power lines. Don't climb on a damaged roof. Photograph damage from the ground if safe. We'll handle the rest.
_____
For Sewage Backups
Avoid contact with contaminated water. Keep children and pets out of the area. Don't attempt cleanup — sewage requires professional sanitization.
_____
For Broken Windows / Doors
Keep yourself and your family away from broken glass. We'll arrive to secure the opening with professional board-up.
_____
Document Everything
Take photos and video of the damage if safe to do so. This documentation helps with your insurance claim — and we'll add to it when we arrive.
